Privacy Notice

1. Data controller

Thelso Systems, with registered address at Calzada del Valle 255, Colonia del Valle, San Pedro Garza García, Nuevo León, C.P. 66220, Mexico,

is responsible for processing your personal data.

For any matters related to personal data protection, you can contact us at: info@thelso.com.mx

2. Personal data we collect

We may collect the following personal data:

• Full name
• Email address
• Phone number
• Company or business name
• Job title or position
• Business line

Information related to your service requirements

If a contractual relationship is established, we may also collect tax and administrative data necessary for the provision of our services.

We do not collect sensitive personal data through our website.

3. Purposes of processing

Your personal data will be used for the following primary purposes:

• Responding to requests for information and contact
• Providing quotes and commercial proposals
• Providing consulting and technology services
• Following up on contracted projects
• Complying with legal and contractual obligations

Secondary purposes (marketing and communication):

• Sending commercial information
• Invitations to events or webinars
• Updates on services and solutions

If you do not want your data to be processed for secondary purposes, you can request this by emailing the above address.

4. Data transfer

Thelso Systems will not sell, assign, or transfer your personal data to third parties without your consent, except when necessary to:

• Comply with legal obligations
• Competent authorities
• Technology providers involved in providing the service under strict confidentiality agreements

5. Use of cookies and tracking technologies

Our website may use cookies and analytics tools to improve the user experience and obtain browsing statistics.

You can disable the use of cookies from your browser settings.

6. ARCO rights

You have the right to:

• Access your personal data
• Rectify it if it is inaccurate
• Cancel it when you consider it unnecessary
• Oppose its processing

To exercise your ARCO rights, you must send a request to the email: info@thelso.com.mx

Including your full name, a clear description of the right you wish to exercise, and a copy of an official ID.

7. Information security

Thelso Systems implements administrative, technical, and physical measures to protect your personal data from damage, loss, alteration, destruction, or unauthorized use.

8. Changes to the privacy notice

Thelso Systems reserves the right to modify this Privacy Notice at any time. Any changes will be posted on our website.

Last update: 02/20/2026